Villa and short term rental managers, 10 to 100 properties
Your agents handle the admin. You handle the owners.
We build and run the agents that answer your guests, schedule the turnovers, chase the deposits, and write the owner reports. You already know how to run a portfolio. This gives you back the hours and the margin it currently takes, and the room to sign the next house.
Owner report · Q3
Sent to 34 owners
Occupancy, rate, spend, and every guest note. Nobody built it.
Turnover · 11 properties
All confirmed
Scheduled against real arrival times, not a group chat.
Gap night · 14 Sept
Offered and sold
One orphan night between two bookings, priced and filled.
- 20 to 30%
- Of gross rental income is the standard management feeUp to 40% on luxury and prime markets
- 7 systems
- Between a booking landing and an owner being toldSix of the joins are a person
- $0
- The operations audit, and the map is yoursYours to keep, whether or not we build
The arithmetic
One owner kept. The whole build paid for, several times.
Owner churn is the quietest cost in this business, because a lost house does not appear on any report. It just stops being on the list next year. Here is the arithmetic on a single one.
- One villa, gross bookings a year
- $65,000
- Your management fee at 25%
- $16,250
- Owners kept by proving the quarter
- 1
- A full build, once
- $2,500 to $8,000
- Recurring revenue that protects
- $16,250 a year
Modeled on published management fee ranges. The free audit runs this on your own portfolio and your own churn.
What we build
Six agents, tuned to a portfolio.
Operations desk · demo
Click any stage to watch it run
Occupancy, rate, payouts, spend, and the guest notes that show you were paying attention. Assembled from live data on the schedule you set, so no owner ever has to ask what you did.
Owner statement · Q3
Scripted scene.
The stack we build into
- Guesty
- Hostaway
- Lodgify
- Hospitable
- PriceLabs
- Breezeway
- Turno
- Stripe
Product names belong to their owners. These are the stacks we build on, not endorsements.
Boundaries
What it is never allowed to do.
Agreed before a line is built, written into the engagement, and testable. An automation that talks to your guests is only worth having if you know exactly where it stops.
It never invents a price
Rates, fees, and deposits come from your systems. If the answer is not in the booking record, the guest gets a person instead of a guess.
It never confirms what it cannot see
Early arrival, extra nights, pets, group changes. Nothing is promised unless the calendar and the rate plan both allow it.
Every message runs in review first
Replies go out in your voice, under your name, and a person approves each one until you decide a workflow has earned its autonomy.
Complaints go to a human, always
Damage, refunds, safety, and anything with an upset tone leave the automation immediately and land with your team, with the full thread attached.
Every action is logged where you can read it
What was sent, when, on what trigger, and what it decided. Not a black box you are asked to trust.
Your data stays in your systems
We build on scoped, revocable access to the accounts you already own. If you end the engagement, you keep the work and we lose the keys.
The offer
The audit is free.
The map is yours.
01
Book a call
Thirty minutes. You talk. We take notes on which handoffs are still a person, what gets re-keyed, and what wakes you up.
02
We map the operation
Short interviews and a look at the real calendars and spreadsheets, not the documented version. The documented process is rarely the process.
03
You keep the map
What is worth automating, what is not, and what the manual version costs you now. The map is yours to keep and act on, with us or with anyone else.